HeliMedia is an established
WESCAM Approved Service Centre (WASC) in the UK.
Based next to Staverton Airport in Cheltenham, Gloucestershire, HeliMedia has a dedicated, purpose-built facility, staffed by highly experienced technicians, offering on-site support, training, spares and loaner systems for WESCAM’s MX-Series of imaging turrets.
HeliMedia’s technicians are some of the most experienced and trusted within WESCAM and consequently they are regularly deployed by WESCAM to support its customers all over the world.
HeliMedia recognises the importance for customers to be operational at all times and has an unblemished record of meeting all the key performance criteria of customer’s individual service plans – responding quickly and efficiently to customer’s needs.
The HeliMedia Service Organisation provides dedicated Workshop and Field Service support for its customers across Europe, The Middle East and Asia.
The HeliMedia Service Centre offers:
- Telephone support
- Dedicated Help Desk system
- Field Service Support
- Dedicated Workshop facility
- Customer and ‘train the trainer’ training
- Assist with integration of loaner systems
- Delivery and integration of spares
- Airport location for easy aircraft access
Our Field Service Technicians respond immediately, to assess and repair, train or troubleshoot at customer sites or back at base. Our customers include:
- L-3 WESCAM (EMEA)
- Helica (Italy)
- National Grid (United Kingdom)
- Heliwest (Australia)
- MoD (United Kingdom)
- Government Agencies (United Kingdom)